Using Customer Needs to Drive Transportation Decisions
For example, a number of agencies use a mix of focus groups and public gatherings to determine quality-of-service ... Both telephone and other personal interviews with community residents were used to help design survey questions andanbsp;...
| Title | : | Using Customer Needs to Drive Transportation Decisions |
| Author | : | Kathleen E. Stein, Robert K. Sloane |
| Publisher | : | Transportation Research Board - 2003-01-01 |
You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.
Once you have finished the sign-up process, you will be redirected to your download Book page.
How it works:- 1. Register a free 1 month Trial Account.
- 2. Download as many books as you like (Personal use)
- 3. Cancel the membership at any time if not satisfied.
